WFL has used the iAutomate: Erlon Surety workflow management solution long enough to understand the benefits it delivers to the company’s busy surety department, including streamlining operations and eliminating manual processes. But it also has discovered new ways to integrate the product throughout the enterprise that benefit its entire customer base. Read More.

The Bond Agency has a straightforward mission: to provide superior bonding services to contractors and businesses of all types by simplifying bond applications and bond processing. With iAutomate: Erlon Surety to manage the entire surety workflow process, and iAutomate: SmartForms for forms generation and document management, The Bond Agency is using technology to meet its goal. Read More.

In 2001, Stacy Cutbirth and her team at Bratrud Middleton Insurance reviewed all of the steps in their process of developing surety bonds, which insure the value of a construction project should the contractor be unable to complete the job. Contractors must submit these bonds with every bid, and developing construction and surety bonds is one of Bratrud Middleton’s several specialty areas. The number of steps and areas of duplication it discovered made the company realize that it needed to automate its surety workflow process. Read More.

When CareFirst Blue Cross and Blue Shield assessed its computer systems in light of Y2K, it realized that it had to replace its subrogation and workers’ compensation software package. By choosing iAutomate: OPL CaseManager from Insurance Automation Group, CareFirst not only solved its Y2K problems, it also boosted analyst productivity by 25 percent. Read More.

Flynn Insurance Agency faced a dilemma that many agencies share – an upsurge in business made it difficult for its surety bond division to keep up. The group planned to approach management about adding staff, but instead decided to review its surety bond processing systems. After implementing iAutomate: Erlon Surety in early 2003, the agency has streamlined its bond process so effectively it is able to take on more work without adding extra staff. Read More.

When Cheryl Camak joined Fitts Agency as Bond Surety CSR, she quickly realized that the online bonds generation tool that she inherited did not meet the agency’s needs. Based in Tuscaloosa, AL, Fitts Agency’s bond business was growing rapidly, and it was all that Camak could do to keep up with the demands of the five agents in her group. After purchasing iAutomate: Erlon Surety, Camak finds the product’s seamless integration with her agency management system helped her handle the agency’s growth more efficiently and process professional bonds faster, all while maintaining a database of previous bond information. Read More.

Construction Bonds, Inc. – the firm’ss name says it all. This northern Virginia-based agency focuses on bonds for construction companies, with an emphasis on helping smaller contractors get their foot in the door. CBI is growing rapidly, with a fivefold increase in revenues in its first four years of business. To accommodate this exceptional growth and maintain a quality product, CBI needed to streamline as many processes as possible. After deploying the first generation of iAutomate: Erlon Surety in 2007, in early 2008 CBI upgraded to the most recent, web-based version of the surety workflow automation software with ease. The on-site training began a new era of satisfaction with Erlon. Read More.