BlueCross BlueShield of Tennessee details the steps it took when it decided to upgrade its technology system to iAutomate: OPL CaseManager. Prompted by the executive leadership, goals were to reduce administrative costs and boost efficiencies. Published in the Fall 2010 issue of NASP's Subrogator.

Insurance Automation Group's Jeff Bucci explains the seven benefits that subrogation organizations can achieve with technology upgrades. Ranging from ROI, to streamlining processes, to creating new revenue streams, the article walks readers through each step.

Feature story in the Summer 2009 issue of Subrogator, authored by Dan Russell, Insurance Automation Group, and Jason Pfarr, Blue Cross Blue Shield of Minnesota.

“Companies have struggled with the build-vs.-outsource argument, with both sides supported at times by shifts in market theory. Managing a subrogration practice is not immune from this dilemma, with some health plans deciding that outsourcing to a commercial recovery firm is the best fit for their business, and others deciding that an internally managed practice may deliver higher profis and improved controls.” To read more, download the full article (Adobe PDF format).

Feature story in the 2005 issue of Subrogator, authored by Jack Eaton, CEO, Insurance Automation Group.

“Healthcare subrogation is a challenging subject for healthplans. Every plan is eager to trim costs and recover dollars from claims for which they are not liable. However, while the bottom line of recoverable dollars is sizable, it is relatively small in terms of percent of overall claims paid. Rather than invest in tools and technology to aid their subrogation departments, most healthplans have focused on other areas of the business to improve efficiencies, or have decided to raise member rates to cover the costs of other-party liability (OPL) claims. However, several market forces are converging that will force healthplans to focus new energy on their subrogation units. Healthplan executives must understand the changes, and automate their subrogation units so they will be able to compete in the future.” To read more, download the full article (Adobe PDF format).